POLICIES

AGE RESTRICTIONS
  We Are An ALL AGES Venue, Unless Specifically Noted. (Please Check Event Details Before Purchasing Tickets)

  Under 16ys Of Age Need To Be Accompanied By Legal Guardian (If That Is Not Possible Please Contact The Venue Before Purchasing Tickets)

  All Patrons Must Present Photo ID Upon Entrance

 

ALCOHOL & DRUGS
  No ID = No Consumption = No Exceptions
  Anyone Appearing Inebriated OR Unruly Will Be Refused Entrance (No Refund)
  Under 21 Not Permitted In Bar Area
  No Outside Food Or Beverage
  No Flasks OR Drug Paraphernalia (Items Will Be Confiscated)
  No Vapor Devices Allowed On Premises

 

ITEMS -NOT- PERMITTED IN VENUE
  No Backpacks
  No Knifes, Guns OR Weapons
  No Dogs Allowed  (Service Dogs Permitted With Proper Paperwork)
  No Flash Photography OR Recording
  Shirt & Shoes Required Upon Entrance

THE ORPHEUM THEATER DOES NOT RETURN CONFISCATED ITEMS

 

ITEMS PERMITTED IN VENUE
 Purse/ Small Bag (Subject To Search Upon Entry)
 Empty Clear Water Bottle
–  Small Cameras (No Detachable Lenses Allowed)
 Hula-Hoop’s & Small Light Devices

**We Recommend Protective Headphones For Young Children

 

GENERAL QUESTION’s

Where can I park?
First and foremost: PLEASE CARPOOL. There is no designated parking for the Orpheum Theater, though there is ample street parking in the downtown area in addition to a large parking lot south of the tracks across from Fratelli’s Pizza.

Do you allow smoking?
The Orpheum Theater is a completely smoke-free establishment. At most shows we have an outside smoking area but capacity can be limited. Please ask a staff member where to find the  smoking area and they’ll direct you.

Does The Orpheum serve food?
Yes, we have a concession area that serves pizza, Breyer’s ice cream, pretzels, hot dogs, popcorn, nachos, chips, candy, nuts etc. at events as well as Monday-Saturday 11AM – 7PM.

Does The Orpheum serve alcohol?
Yes, The Orpheum has two full-service bars serving a full array of libations. We have a large beer and liquor selection as well as wines.

I ordered tickets, when can I pick them up?
You can have them mailed to you (if it’s more than two weeks from the event), otherwise your tickets will be available at Will Call the night of the show.

Do you have an ATM?
Yes. (One inside, and One outside)

Do you have a coat check?
Yes, during the colder months only – It’s $3/item.

Can I go out to my car once I come In?
Sorry, No. The Orpheum Has A Strict No Re-Entry Policy. Please make sure you have all your items (phone, wallet, medicine etc.) before entering the theater.